All returns are subject to a 25% restocking fee at Bodyguard's discretion. Bodyguard Van Liners will not assume the cost of freight, shipping, brokerage or any related fees on returned orders. Refunds are processed when the product is successfully returned to Bodyguard Van Liners and are paid based on the condition of the product upon it's return. Any modification or damage caused to the parts will void any refund. Damage caused in transit is the responsibility of the shipper. No refunds on freight costs.